360-Degree Feedback: Can We Handle the Truth?
By Captain Mike Lambert, U.S. Navy (Retired)
Early in October 2004, Navy Newsstand announced that the surface community had launched the 360-Degree Feedback Program. The program includes self ratings, peer reviews, and leadership assessments. Feedback is sought from everyone in the chain of command. Designed to "show ourselves as others see us," it may improve communication across the chain of command. The approach helps by bringing out every aspect of enlisted and officer performance.
That month, selected officers from the surface warfare community started participating in a new multi-rater feedback pilot program in an effort to enhance individual leadership, career, and professional development under the Navy's Human Capital Strategy. Many will immediately recognize the program as something then-Chief of Naval Operations Admiral Vern Clark introduced during "The Leadership Summil" at the Naval Postgraduate School in Monterey. California, five years ago (3-6 December 2001).