Department of Defense acquisition professionals focus heavily on the pre-award steps required to get a new weapon system under contract. This ensures the procured product ends up meeting the operational requirements and budgetary constraints. After a system is procured, the acquisition team transitions to life-cycle management, and communication between the acquisition team and the operational users breaks down. When a system has a flaw, this communication drought can be disastrous for the end user. Better communication between acquisition and operational professionals is required to improve future purchases of the system and the operational user’s experience.
Create Better Feedback Between Operators and Acquisitions
By Captain Spencer Jacobson, U.S. Air Force