For years, the Defense Department and the Department of Veterans Affairs have been assuring a "seamless transition" in medical care that would eliminate myriad obstacles for service members who leave active duty and return to civilian life.
Gone would be frustrating delays in becoming qualified for VA treatment after a person leaves the military. And no more lost records that ordinarily should have been transferred quickly to help make the process fast and easy.
Today, despite some efforts to meld the two systems, the transition still is hardly seamless, and the problem is being intensified by the flood of wounded returning service members, according to panels of experts at the 2007 Defense Forum Washington, held on 18 September and sponsored by the U.S. Naval Institute and the Military Officers Association of America. The theme was "Keeping Faith With Those Who Serve."