There is an urgent need to improve the processes by which the Navy programs, allocates, and executes its annual PCS budget. We do unnecessary damage to our officers and sailors when we run out of money and require their detailers to construct multiple contingency plans all hinging on the availability of funds.
If Deming Were a Detailer
By Captain T. Q. Donaldson, USN
Dr. Edwards Deming demonstrated a genuine concern for improving the quality of work as well as the quality of life of workers. Had he been a detailer, he would have reported to the Bureau of Naval Personnel to discover dedicated, talented, high-quality professionals falling short of doing their best because of a limiting process beyond their control: the allocation and execution of permanent change of station (PCS) funding. He soon would realize that the Navy intentionally under-budgets the PCS account by as much as 20%. He most likely would be reminded of one of his basic tenets: “Hard work and best efforts will by themselves not produce quality.”1