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Frequently Asked Questions
PublishingGeneral HelpRegistered Users HelpShopping with the Naval InstituteMembershipSeminars & ExpositionsFoundationPhoto Service/ArchivesMilitary ReunionsOral HistoryLibrary Reference Frequently Asked Questions
Publishing |  | How do I obtain copies of past Proceedings or Naval History articles? |  | Search the Proceedings and Naval History Archives - here
for any articles since February 1997. For others, send a request to Naval Institute Research, 291 Wood Road, Annapolis, MD 21402. Include author/title, issue and page numbers, or as much information as you have. | Back to Top |  |  | How do I find research assistance on past articles or get copies of articles? |  | Contact: History, Reference & Preservation
A fee is charged
Phone: 410-295-1023
Fax: 410-269-7940
Email Address: library@navalinstitute.org | Back to Top |  |  | How do I submit a letter to the editor of Proceedings or Naval History? |  | Contact the Proceedings or Naval History editorial offices.
Phone: 410-295-1048
Fax: 410-295-1049
Email Address: commentanddiscussion@navalinstitute.org | Back to Top |  |  | How do I submit an article to Proceedings or Naval History? |  | Contact the Proceedings or Naval History editorial offices.
Phone: 410-295-1048
Fax: 410-295-1049
Email Address: articlesubmissions@navalinstitute.org | Back to Top |  |  | How do I place an ad in Proceedings? |  |
Place an ad in Proceedings.
| Back to Top |  |  | How do I place an ad in Naval History? |  | Place an ad in Naval History. | Back to Top |  |  | How do I find out more about submitting a book manuscript? |  | Contact the Naval Institute Press Editorial Offices
Phone: 410-295-1030
Fax: 410-295-1084
Email Address: books@navalinstitute.org
Book manuscript submission guidelines! | Back to Top |  |  | How do I contact a Naval Institute author? |  | Address letters in care of the Naval Institute and we will forward. (Authors' telephone numbers or addresses are not released.)
Mail: Naval Institute Author, c/o U.S. Naval Institute, 291 Wood Road, Annapolis, MD 21402. | Back to Top | General Help |  | How do I subscribe to Proceedings or Naval History magazines? |  | Proceedings and Naval History magazines are available to active Naval Institute members only.
For institutions wishing to subscribe, please contact circulation@navalinstitute.org, for individuals wanting Proceedings as part of their membership click here, for members wanting to subscribe to Naval History click here, or contact Member Services.
Phone: 800-233-8764 or 410-268-6110
Fax: 410-571-1703
Email circulation@navalinstitute.org | Back to Top |  |  | How do I report a change of address? |  | Click here or notify Member Services.
Phone: 800-233-8764 or 410-268-6110
Fax: 410-571-1703
e-mail: circulation@navalinstitute.org | Back to Top |  |  | How do I renew my Naval Institute membership or my Naval History subscription? |  | To renew your membership click here, to renew your Naval History subscription click here, or contact Member Services.
Phone: 800-233-8764 or 410-268-6110
Fax: 410-571-1703
Email: customer@usni.org | Back to Top |  |  | How do I give a gift membership? |  | Gift memberships make great gifts for that special individual. Each gift recipient receives a personalized gift card.
To send a gift membership in your name, click here, or contact Member Services.
Phone: 800-233-8764
Fax: 410-571-1703
e-mail: customer@usni.org | Back to Top |  |  | How do I make a tax-deductible donation? |  | Use the online contributions form here or contact the Naval Institute Foundation.
Phone: 410-295-1052
Fax: 410-295-1084
e-mail: foundation@navalinstitute.org | Back to Top |  |  | Whom do I call about a billing or account problem? |  | Contact the Accounting Department.
Phone: 800-233-8764 or 410 224 3378
Fax: 410-224-2406
e-mail: accounting@navalinstitute.org | Back to Top |  |  | How do I help the U.S. Naval Institute continue its crucial work of providing an independent forum for the professional exchange of ideas in support of our Sea Services? |  | Join the thousands of concerned individuals who carry on our important mission. You can also make a tax-deductible, charitable contribution in support of critical U.S. Naval Institute programs.
To contact Naval Institute Foundation:
Phone 410-295-1052
Fax 410-295-1084
e-mail foundation@navalinstitute.org
| Back to Top |  |  | How could my company benefit from a partnership with the U.S. Naval Institute? |  | Become a year-round corporate sponsor. For more details on how your organization can benefit, call Shannon Johnson.
Phone 410-295-1092
Fax 410-295-1049
e-mail: sjohnson@usni.org | Back to Top |  |  | How do I join the U.S. Naval Institute? |  | Join online, or contact the Circulation Department.
Phone: 800-233-8764 or 410-268-6110
Fax: 410-571-1703
e-mail: circulation@navalinstitute.org | Back to Top |  |  | I filled out the form and clicked on submit, but I keep being sent back to the form. Why is this happening? |  | In order to successfully complete the registration process, all required fields (marked with an *asterisk) must be completed. For further assistance, please contact a Customer Service Representative at customer@usni.org or call 1-410-268-6110 or 1-800-233-8764 (toll-free). | Back to Top |  |  | What is a cookie? |  | A cookie is simply a small text file that consists of a text-only string that gets entered into the memory of a browser. This file stores encrypted value of a variable that a web site sets. The cookie is used to identify the user. | Back to Top |  |  | What browsers are supported on the U.S. Naval Institute Web Site? |  | The U.S. Naval Institute web site is designed to be compatible with Netscape Navigator 3.0 and Microsoft Internet Explorer 3.0 or higher browsers. Site functionality will be enhanced by the use of Navigator 4.0 (or higher) or Internet Explorer 4.0 (or higher). You can download the latest versions or each respective browser at the Netscape and Microsoft web sites. Both products are free, though, of course, you may incur some online charges from your service provider for the download time. | Back to Top |  |  | What is the USNI Database and how do I find it? |  | The USNI database is an independent, online provider of information about military forces that can be found on http://www.periscope1.com/usni.html. Access to the database on a limited basis or by longer-term subscription is available for purchase; Naval Institute members receive a discount. | Back to Top |  |  | Why aren't all articles published in the print version of Proceedings available at the Web site? |  | People pay to be members of the U.S. Naval Institute - and Proceedings is just one benefit of membership. As of 2007, members can access complete articles online; non-members have access to limited articles online. We're working on providing complete back issues of Proceedings online. | Back to Top | Registered Users Help |  | How can I sign up to get free email news alerts to Naval Institute news and special offers? |  | Just fill out our registration form and become Registered User. You'll get access to exclusive online content and updates on Naval Institute events and special online offers. | Back to Top |  |  | I have forgotten my Password. How can I find out what it is? |  | Please, fill out Forgot Password form and your personal information will be emailed to you shortly. | Back to Top |  |  | I am having problems signing-in to the Naval Institute Web site. What should I do? |  | If you are experiencing signing-in problems, make a note of any error messages that appear and contact a Customer Service Representative at customer@usni.org or call 1-410-268-6110 or 1-800-233-8764 (toll-free). You can also submit your questions to our Webmaster. | Back to Top |  |  | I cannot access the Members Only area of the Naval Institute web site. What should I do? |  | You have to be a paying Member of U.S. Naval Institute to access certain parts of the "Members Only" area. Become a Member now. | Back to Top |  |  | Are User Name and Password case sensitive? |  | No, you do not have to worry about case sensitivity. | Back to Top |  |  | How do I change my password? |  | Please, fill out change password form to change you password. | Back to Top | Shopping with the Naval Institute |  | How do I buy products online? |  | Once you located the product you want to purchase, click on "Buy Now" button. This will open the shopping cart page.
Once you have added an item to your cart, you can add other items by using the back button on your browser or by clicking the "Continue Shopping" button that appears below the cart, which will return you to the last page you viewed before you were redirected to the shopping cart page. When ready, you can proceed to checkout by clicking the "Proceed to Checkout" button located below the shopping cart, which will initiate the checkout procedure. | Back to Top |  |  | How do I browse the entire book catalog? |  | You may search or browse our online book catalog by category. | Back to Top |  |  | How do I report a problem or get additional help? |  | You can report any problems encountered during your visit to our Webmaster. Technical support queries are usually answered within 24 hours during normal business hours (Monday-Friday, 8:30-4:30). | Back to Top |  |  | Will I receive onscreen confirmation of my order? |  | Onscreen confirmation of each order placed through our secure server is provided. It may take up to 30 seconds (depending on the amount of traffic on our server, the level of Internet congestion in general, and the speed of your Internet connection) for the confirmation screen to appear. If you hit the back button of your browser before the confirmation screen appears, the confirmation screen will not be loaded into your browser. This has no effect, however, on the ordering process itself. Once you submit an order it is immediately sent to us.
You can print confirmation page and keep it for your records or future reference. If you have any questions about whether your order was received, please contact our Customer Service Department. | Back to Top |  |  | Can I save my shopping cart and continue shopping later? |  | Yes, you can save your shopping cart at any time. On the shopping cart page click the "Save this cart" link. The next page will ask you to name the cart you are about to save. You can also specify the number of days this cart will be stored. Press the "Save this cart" button to save. (Cookies must be enabled in your browser to save the cart.)
| Back to Top |  |  | Why is my shopping cart empty right after I try to add products to it? |  | The Naval Institute Web site is using per-session (not-stored) cookies to store state information only within a session as the user navigates to multiple pages in the Web site. These cookies are cached only while a user is visiting the Web server issuing the per-session cookie and are deleted from the cache when the session expires or after a user closes the session. This means your shopping cart will empty at the end of your session if you weren't checked out.
Please note that per-session cookies must be enabled for you to sign in, view product lists and shop. This browser feature is usually enabled by default. Turning it off will result in higher security but lower functionality.
Below are step-by-step instructions on how to access and customize settings to use per-session cookies.
Internet Explorer 5.x
- In the Tools menu, click Internet Options, then click the Security tab.
- Click the Web content zone you want, and then click Custom Level.
- Under Cookies, click the Enable option under Allow Per-session Cookies (Not Stored). Click OK, then click OK.
Internet Explorer 6.x
- In the Tools menu, click Internet Options, then click the Privacy tab.
- Under Settings, move the slider for Internet zones to Medium.
- Click on the Advanced button, then ensure that Override automatic cookie handling is not checked.
- If you wish to override the default setting, select Always allow session cookies, then click OK.
Netscape 4.x
- Click on Edit in the menu bar.
- Under Edit, select Preferences.
- Click on the word Advanced (not the "+" or "-").
- In the Cookies section of the dialog box, select Accept all cookies, then click OK.
Netscape 6.x
- Click on Edit in the menu bar.
- Under Edit, select Preferences.
- Double-click on Privacy & Security.
- Click on Cookies.
- In the Cookies section of the dialog box, select Enable all cookies, then click OK.
| Back to Top | Membership |  | How do I become a Member of U.S. Naval Institute? |  | You can join online using your MasterCard, VISA or American Express. All transactions are secure and encrypted. If you prefer, you can also join by calling toll-free 800-233-8764. | Back to Top |  |  | How do I check the status of my membership? |  | Please contact Member Services.
Phone: 800-233-8764 or 410-268-6110
Fax: 410-571-1703
e-mail: circulation@navalinstitute.org | Back to Top |  |  | How do I learn about or apply for a U.S. Naval Institute affinity credit card? |  | USNI Flexible Rewards Credit Card - Chase offers 0% introductory APR, no annual fee and more when approved. Plus - a small portion of every purchase you makes comes back to support Naval Institute programs.
Phone: 1-888-215-3049 (24 hour service). | Back to Top |  |  | Why did I get a membership solicitation when I'm already a member? |  | Sometimes, no matter how we try to prevent it from happening, you may receive an invitation to join the U.S. Naval Institute by mail or email, even though you are currently a member in good standing. Why? Our database sometimes fails to match your name and address, as it appears on the mailing, with the name and address under which your membership is recorded. This situation can occur due to misspellings, issues of home versus business addresses or nickname versus proper name, changes of address, or a variety of other reasons.
If you receive a membership invitation in error, please mark "Already a Member" on the application and return it to us in the provided envelope. This will ensure we don't continue to mail membership solicitations to this address. | Back to Top |  |  | I'm a member and would like to also subscribe to Naval History magazine. How do I subscribe? |  | Subscriptions to Naval History magazine are just $20 for active members.
To subscribe, call Member Services at 800-233-8764 or send an email to customer@usni.org. | Back to Top |  |  | What do I get when I join the Naval Institute? |  | In addition to supporting our unique mission of empowering, engaging and honoring the men and women of our Sea Services, your membership in the U.S. Naval Institute also brings you exclusive benefits to you, including our two acclaimed magazines, Proceedings and Naval History. As a member you'll also get exclusive discounts on hundreds of Naval Institute Press books, historic photos, and much more.
Click here for more information on the benefits of being a member of the Naval Institute. | Back to Top |  |  | Why can't I renew my Naval History subscription online? |  | We're currently working on a secure online solution that will allow members the convenience of renewing their Naval History subscription online. In the mean time, you may renew by calling Member Services at 800.233.8764 or by sending an email at customer@usni.org.
Members can renew membership securely online. Just go here. | Back to Top | Seminars & Expositions |  | How do I find out more about upcoming U.S. Naval Institute seminars? |  | Use this link or contact the Seminar Department.
Phone: 410-295-1067
Fax: 410-295-1049
e-mail seminars@navalinstitute.org | Back to Top |  |  | How do I register for a U.S. Naval Institute Seminar? |  | To register for April's Annual Meeting click here, or contact Customer Service
Phone: 800-233-8764 or 410 224 3378
Fax: 410-571-1703
e-mail customer@navalinstitute.org
To register for the Warfare Exposition and Symposium in Virginia Beach or the Naval Institute and AFCEA's Western Conference and Exposition in San Diego, and other upcoming USNI events click here. | Back to Top |  |  | How much does it cost to attend the Warfare Exposition and Symposium? |  | Admission to the exposition, panel sessions, and speeches is free, but registration is required. | Back to Top |  |  | How do I register? |  | There are three ways to register for the Warfare Exposition and Symposium:
- Access our on-line registration form.
- Fax: call 703-449-6418 for more information on how to fax your registration.
- Visit the registration booth on-site at the Pavilion Convention Center.
| Back to Top |  |  | What do I wear? |  | Events are business dress. Military personnel are encouraged to wear the uniform of the day. | Back to Top |  |  | Where is the Pavilion Convention Center? |  | The Pavilion Convention Center is located at 1000 19th Street, Virginia Beach, VA 23451
Directions to the Pavilion Convention Center:
FROM THE NORTH:
From I-95 South, take I-295 (Exit 84).
Go Southeast on I-295 to I-64 East (Exit 28).
Take I-64, passing by Newport News, to SR-44.
Travel east on I-264 (Virginia Beach-Norfolk Expressway) until the expressway ends.
Take exit 22 and turn right onto Birdneck Road.
Then left onto 19th Street. Parking will be on your left.
FROM THE SOUTH:
From I-95 North, take US-58 (Exit 11) to I-64 West.
Go West on I-64 to I-264.
Travel east on I-264 (Virginia Beach-Norfolk Expressway) until the expressway ends.
Take exit 22 and turn right onto Birdneck Road.
Then left onto 19th Street.
The Pavilion Convention Center and parking will be on your left.
| Back to Top |  |  | Where can I stay in Virginia Beach? |  | For hotel reservations at special rates, call the Double Tree Hotel Virginia Beach at 757-422-8900 and let them know you are coming for the Naval Institute's Warfare Expo. (Special rates available for a limited time.) | Back to Top | FoundationPhoto Service/Archives |  | How do I order a photograph that is not found in our online galleries? |  | To order a photograph that is not displayed in our online galleries, please contact our Photo Archivist for assistance. | Back to Top |  |  | How do I order a photograph matted and framed? |  | You can place an online order for a matted and framed photograph.
If you would like additional help placing the order, you may contact us at:
U.S. Naval Institute
Photo Archive
291 Wood Road
Annapolis, MD 21402-5034
Phone: (410)295-1022
Fax: (410)269-7940
Email: photoservice@usni.org | Back to Top |  |  | How do I know what you have to offer if I do not see it in the online galleries? |  | Approximately 15,000 images are available online. However, our collection contains more than 450,000 images from the Civil War to the present.
To order a photograph that is not displayed in our online galleries, please contact our Photo Archivist for assistance. | Back to Top |  |  | What size are the photographs? |  | Photos are available for download and come in a variety of sizes, from 8 x 10 up to 20 x 24. | Back to Top |  |  | How long does it take to process an order? |  | 1 week - 10 days for a print, 2-3 weeks for custom framing and 1-2 days for a digital download. | Back to Top |  |  | What is the phone number I use to order photographs? |  | If you cannot find the photograph you would like on our Web site, (410) 295-1022 takes you to the Photo Archivist. | Back to Top |  |  | What if I have a copyright question about a photo in one the Naval Institute's books or CD-ROMs? |  | Contact the Photo Archivist at the Naval Institute. Please provide book title, author, page number and description of photograph. | Back to Top |  |  | What if I want to use a photograph purchased through the U.S. Naval Institute's Photo Service for commercial purposes (eg. book, video, CD-ROM, magazine etc.)? |  | You must contact the Photo Archivist for commercial usage pricing and permission. | Back to Top |  |  | How can I help preserve the Naval Institute's photo collection? |  | Funds raised allow the Naval Institute to undertake preservation projects too costly to accomplish with operating funds alone. Tax-deductible gifts to the Photo Archive are used to protect the original photo images and to digitize them so they may be more widely shared. Click here to make a gift. | Back to Top | Military ReunionsOral HistoryLibrary Reference Frequently Asked Questions |  | May I borrow a book? |  | No, we are not a lending library. The Naval Institute Reference Library is primarily for the use of the editors and staff to fact check and answer research inquiries. We can recommend book titles and suggest that you obtain a copy of the book from your local library through inter-library loan. | Back to Top |  |  | How do I obtain copies of past Proceedings or Naval History articles? |  | For Proceedings articles from 1997-present visit our online archive. For articles before 1997, send us a request that includes author/title, issue, and page numbers. If you do not know the author/title, issue or page numbers, please give us the subject of the article and the time period during which you think the article was published. There is a research fee for this service. | Back to Top |  |  | How long does research take? |  | 3 to 5 weeks is the standard time. | Back to Top |

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